Please read the following information on how to cancel an order from our shop:

 Consumers have the following right of withdrawal for contracts negotiated away from business premises and for contracts concluded at a distance with the exception of contracts regarding financial services

(A consumer is anyone concluding a legal transaction for purposes which can neither mainly be attributed to their business nor to their self-employed activity)


Withdrawal instruction

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.  


In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract:  

-       By mail: 

CMF-Produkte Keller

Owner Michael Keller e.K.

Eimeldinger Weg 38

D-79576 Weil am Rhein

-       By phone: +49 (0) 7621 55026-0

-       By fax: +49 (0) 7621 55026-55

-       By e-mail: info@goufrais.com

giving a clear statement (e.g., a letter, fax or e-mail sent by mail).

You may use the attached model revocation form, but it is not mandatory. to do that.

In order to comply with the revocation period, it is sufficient to send the notification of the right to exercise revocation before the end of the revocation period.


Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from you choosing a different method of delivery from the cheapest standard delivery offered by us). This will be done immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will you not be charged for this refund in any case.

We may refuse to make any refunds until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods without delay and at any case, no later than 14 days from the date on which you notify us of the withdrawal from this contract. Please send them to:


CMF-Produkte Keller

Eimeldinger Weg 38

D-79576 Weil am Rhein


To be returned or handed over. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs for returning the goods.  

You will only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods that is not necessary for checking their condition, properties and function.


Note: Exclusion of the right of withdrawal

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:


-   For the delivery of goods which are not prefabricated and for their production an individual choice or definition by the consumer is relevant or which is clearly tailored to the personal requirements of the consumer,


-       For the delivery of goods which are easily perishable or where the expiry date would be rapidly exceeded,


-   For the delivery of sealed goods, which are not suitable for return for reasons of the health protection or hygiene, if their seal has been removed after delivery


Dated: October 2021